Cost: R8 500 Excl VAT

Duration: 3 day


The adoption of a quality management system is a strategic decision for an organization that can help to improve its overall performance and provide a sound basis for sustainable development initiatives.  This workshop provides insights into best-practice business principles that will benefit any organisation in their pursuit of excellence.

The course includes an in-depth review of requirements relating to leadership, internal customers, mutually beneficial relationships, risks and opportunities, change management, PDCA-approach and other management system requirements.

Progress Excellence Approach

  • Practical guidance for implementation of the clauses of the ISO 9001:2015 Standard.
  • Identify key processes and their related inputs and outputs.
  • Determine useful measures that drive business improvement.
  • A gap analysis tool assists companies to determine the aspects that require attention for conformance to the standard.
  • Requirements of the ISO 9001 standard are discussed and dissected clause by clause.

The course will equip delegates with the following:

  • In-depth understanding of the requirements of ISO 9001.
  • Utilise the 7 management principles to drive business excellence.
  • Effectively implement a QMS that will lead to successful certification and business enhancement.
  • Practical application of the standard in your own environment.
  • Ideas on how to obtain buy-in from leaders and engage staff in the quest for quality, internal customer focus and external customer service.
  • Create a project plan for implementation or improvement of the quality management system.

The course is best suited to the following audiences:

  • Quality and Technical Managers
  • Business Owners
  • Process Owners (Department Managers)
  • Project Managers
  • SHEQ/SHERQ Managers

Delegate assessment will be in the form of:

  • Full course attendance
  • Successful completion of an assessment (pass mark 70 %).
- 50% if cancelled 15-29 calendar days before the training course - 80% if cancelled 8-14 calendar days before the training course - 100% if cancelled <7 calendar days before the training course Please note that by accepting our cancellation policy you confirm that you will be attending the workshop and that payment will be liable as per the policy.