Overview

Problem-solving is a vital skill in the food industry. Preventing frustration and loss starts with eliminating the root causes of issues. This workshop equips participants with practical tools to drive continuous improvement through effective root cause analysis and hands-on problem-solving techniques.

Progress Excellence Approach

  • Discovering the corrective action requirements from various international standards.
  • Utilising data within the organisation to identify needs for corrective actions.
  • Identifying the stakeholders within the corrective actions system and how to select the best team for problem-solving.
  • Identification and use of various problem-solving techniques and practical activities related to using the techniques.
  • Discovering the mistakes made during root cause analysis and understanding how to prevent them.
  • How to determine the effectiveness of corrective actions.

The course will equip delegates with the following:

  • Knowledge on the requirements for corrective actions and the purpose thereof.
  • Understand how to use data within the organisation in such a way that they can provide trends.
  • Understand how to use various problem-solving techniques in order to solve problems effectively.
  • Practically solve problems.

The course is best suited to the following audiences:

  • Quality/Technical Manager
  • Department Managers from any department, e.g. Engineering, Quality, Production, Logistics, Procurement, R&D/NPD
  • Supervisors from any department
  • Any staff members who will be involved in problem-solving.

Delegate assessment will be in the form of:

  • Full course attendance
  • Successful completion of an assessment (pass mark 70%).

What do our delegates say?

“It was a fruitful training that will boost my confidence to do root cause analysis.”

Christin Adams, Pioneer Foods

“Excellent!”

Renaldo Julies, Kromco

“Very well presented – Good learning material.”

Michael De Bruin, Kromco

Course Features