Leadership and management commitment is crucial in the quest for quality. Many leaders want to demonstrate support towards quality as a cause but lack the know-how.
A basic understanding of quality management system elements clarifies the role of leaders in ensuring the production of quality products, in line with customer requirements.
Progress Excellence Approach
Course material is developed to explore the role of leaders and managers and how they contribute to effectively support and improve the quality management system.
The course will equip delegates with the following:
- An understanding of the global overview of quality management systems.
- General knowledge of ISO 9001 as well as the certification process.
- Understand their role as senior management in leading and supporting the quality management system.
- Provide insight to change management for effective implementation of food safety management systems.
The course is best suited for senior/executive management.
What do our delegates say?
“Very informative and relevant.”
Lloyd Wildey, Nestle